How to Send In Laptop to Lenovo Service Centre for Repair

Beat the queue and send in your device to us in just a minute. By having pre-registration via Lenovo Service Centre website, you would not require to go through all the hassle process with the service representative but would be able to avoid lines and reduce your waiting time. Find out how you could make pre-register fr your repair in advance now!

Pre-registration for Your Repair Service with Lenovo Service Centre

To reduce waiting time, customers are required to pre-register your repair service before heading down to our service center.

You may register your repair service through the following platforms:

1.     Lenovo Service Centre Website

Follow the detailed steps below on how to book a service on the respective platforms.

  • Step 1: Visit our website https://lenovo.r-logic.com/lenovo/

    Step 2: Fill in your personal information and product information, select Submit.

    Step 3: A small window informing you further details will pop out, select OK.

    Step 4: An email with QR Code, case number and other details will be sent to the email you registered.

    Step 5: Upon arrival at our service centre, scan the QR Code at kiosk in our service centre and send in your device.

  • Step 1: Visit our website https://smartcares.com/case-registration

    Step 2: Fill in your personal information and product information, select Submit.

    Step 3: A small window informing you further details will pop out, select OK.

    Step 4: An email with QR Code, case number and other details will be sent to the email you registered.

    Step 5: Upon arrival at our service centre, scan the QR Code at kiosk in our service centre and send in your device.

  • Step 1: Email us at: lenovosupport@r-logic.com

    Step 2: Tell us your enquiry and send

    Step 3: Our customer representative will contact you shortly.

    or

    Contact us : +6568714838 and let our customer service representative to contact you shortly

For further details, visit our FAQ Page.