Affordable PC Upgrade & Repair

Nickle Tan

"I sent in my HP laptop for repair at SmartCares Solutions. Tracy attended to me with a smile. Her service was impeccable. She helped test my microphone and suggested that the speaker issue could be due to my setting on Zoom. She tested it and ruled that out. She also spotted an error message which indicated that there was not enough data in my hard disk. I am wowed by her professionalism and attention to details. Buying the extended warranty from Harvey Norman is a smart move. This is the 2nd time I sent my laptop for repair in 4 years. Disclaimer: I have no affiliations with either company."

Eugene Low

"Tracy was the one who served me. She is very friendly and kind. She gives users a great assurance. 👍👍 Service by her was so good that she even clean my laptop for me because it was a little dirty. Where to get such service from?"

Siti Nur Shiqah

"Service is quite good and the receptionist Tracy is very professional and polite, indicating the actual waiting period for diagnosis and replacement of components. Originally it should take 3-5 working days for diagnosis (due to approval from Harvey Norman) and another 1-2 weeks for replacement of faulty parts, and the repair is completed in less than 2 weeks in total. I would recommend taking a cab to the location, unless you live near Ubi Road."

Koh Shi Hao

"The support I received was thorough and timely. The customer service officer, Tracy is very responsive from the point when I made the call to enquire on the issues I am facing to the point when I made a trip to bring down my malfunctioned item. She is able to explain clearly the process and timeline required to assess my claim. Awesome service!"

K P

"Dennis and Tracy were extremely patient, accomodating and helped me to expedite my Macbook repair, knowing how desperate I was to use it for lectures and work from home. Not once did they express displeasure when I kept asking them when I could get it back. Excellent service!"

Chiang Wei Zhen

"Weiqi and Tracy displayed a exceptional service, they were very polite and professional. They were knowledgeable and provided useful advice. Its been ages since i last came across such exceptional service. It made my day, thank you Weiqi and Tracy, im sure you girls are an asset to your organisation."

Nickie Tan

I sent in my HP laptop for repair at SmartCares Solutions. Tracy attended to me with a smile. Her service was impeccable. She helped test my microphone and suggested that the speaker issue could be due to my setting on Zoom. She tested it and ruled that out. She also spotted an error message which indicated that there was not enough data in my hard disk. I am wowed by her professionalism and attention to details. Buying the extended warranty from Harvey Norman is a smart move. This is the 2nd time I sent my laptop for repair in 4 years. Disclaimer: I have no affiliations with either company.

Eugene Low

Tracy was the one who served me. She is very friendly and kind. She gives users a great assurance. 👍👍 Service by her was so good that she even clean my laptop for me because it was a little dirty. Where to get such service from?

Jovin Yeo

Staff is responsive and able to address the problem on the spot. So I save time. Thank you, Tracy!

Siti Nur Shiqah Said

Service is quite good and the receptionist Tracy is very professional and polite, indicating the actual waiting period for diagnosis and replacement of components. Originally it should take 3-5 working days for diagnosis (due to approval from Harvey Norman) and another 1-2 weeks for replacement of faulty parts, and the repair is completed in less than 2 weeks in total. I would recommend taking a cab to the location, unless you live near Ubi Road.

Koh Shi Hao

The support I received was thorough and timely. The customer service officer, Tracy is very responsive from the point when I made the call to enquire on the issues I am facing to the point when I made a trip to bring down my malfunctioned item. She is able to explain clearly the process and timeline required to assess my claim. Awesome service!

K P

Dennis and Tracy were extremely patient, accomodating and helped me to expedite my Macbook repair, knowing how desperate I was to use it for lectures and work from home. Not once did they express displeasure when I kept asking them when I could get it back. Excellent service!

Andrew Yong

Tracy provided great customer service, and was able to describe the reason for the delay, which I found to be reasonable. My Asus laptop was repaired with the original parts. Thank you!

Avi Rai

They were able to help me to fix my laptop under my circumstances, I am really thankful and appreciate it :-) Thank you!

Chiang Wei Zhen

Weiqi and Tracy displayed a exceptional service, they were very polite and professional. They were knowledgeable and provided useful advice. Its been ages since i last came across such exceptional service. It made my day, thank you Weiqi and Tracy, im sure you girls are an asset to your organisation.