Frequently Asked Questions (FAQs)

  • Visit our service site at Harvey Norman Millenia Walk Flagship Store or Call our Service Centre for claiming.

  • You may provide your contact details to our service representatice, who will prepare the rest.

  • The service packages are only valid for one year or until fully utilized.

  • Your service time will be subject to the complexity of your laptop’s issues.

  • No, the service packages cannot be transferred to any other party or device.

  • These packages are applicable to any laptop brand and model.

  • No. This package is only claimable at Harvey Norman Millenia Walk Flagship Store.

  • You may need to bring your original receipt, your external backup device or license of the software you would like us to install.

  • Yes, you are encouraged to back up your data before sending in your device as we are not liable for any data loss during transferring or repair.

  • You may always come back to us via phone or email with any issues you faced with our services.