You can easily check the status of your device repair from the homepage of this app. You’ll also receive notifications for any new updates on your repair progress.

After your device has been serviced or replaced by our service center, it will be covered by a 90-day hardware warranty.

Simply visit the "Contact Support" page within this app to submit your inquiries. Our customer support team will get back to you within 24 working hours.

We will provide you with an estimated cost associated with the repair in the app before you decide to proceed. Please note that this is just an estimate. Once our engineer completes the diagnosis, you will receive the official quote in the app. You will be notified once the official quote is ready for your review in the app.

Payment for repairs can be conveniently made through the app after the repair is completed or during device collection.

Yes, you can easily view and download your receipt from the app after making your payment.

Our service center operates from Monday to Saturday, from 11:00 AM to 7:00 PM. We are closed on Sundays and Public Holidays.

Yes, we offer courier service (SGD$30/trip) for delivery to your home from our service center. Alternatively, you can opt for POPstation service (SGD$9.90/trip) to pick up your device from your preferred POPStation out of 100+ choices.

The repair usually takes between 1 to 2 weeks, depending on the device issue, part availability, and complexity of the problem.

No, we do not provide on-site checking or repair service.

Simply go to the app's homepage, click on "More" from the footer, and select "Repair History" to view your repair history and previous transactions.

If you encounter any issues with payment, please visit the "Contact Support" section in the app for assistance.