Computers are prone to damage like any other electronics, and we often have no choice but to get them repaired. In Singapore, you might find a Computers Repair Shop in each locality, and all of them claim to be the best.
However, getting a computer repaired is a sensitive matter. A fraudulent repair shop can steal your data and invade your privacy. They can also replace the accessories with substandard ones when they repair PC, and you won’t even know.
Getting amateurs to repair PC can aggravate the problem. It can cause damage to other parts and cost you more time and money.
If they are not a fraud, they might be incompetent, and they would be as harmful as the frauds, if not more.
Considering all these factors, it is essential to go to a quality computers repair shop only. We have written down a guide for your assistance that might not guarantee your safety but will definitely cut down the risks to a significant level.
We have picked some factors that a layperson can understand as this guide aims to liberate you from chasing IT experts to refer you to a good shop. Some of these factors can be observed at a glance, while others might require a little interaction with the computers repair shop.
Below are the factors that will help you make your decision.
Since the dawn of the IT industry, IT guys have been portrayed as laid back and casual. It is a general impression that the IT industry does not require professionals to suit up, and they can work in their shorts.
This impression made it okay for the IT professionals to have small shops at the corners to repair PC. However, the IT industry has grown manifolds in Singapore in the last decade, which is no longer the case.
The contemporary IT services centers and computer repair shops are as professional as any other industry. They have setups to provide quality customer services and systems to facilitate the provision of quality repair services, and you should not settle for any less.
The easiest way to find a good computers repair shop is to check for their online presence visit their websites and social media pages. It will give you a sound idea regarding how organized they are, which will define the credibility of their services. It will also give you access to their testimonials.
Once you find the shops that look credible and trustworthy, shortlist a few, and let's move on to the next step.
The next factor that will give you an idea regarding the professionalism and credibility of a computer repair shop is the range of services they provide.
IT services are highly specialized, but the experts are well-versed in all of them. Professionals also try to provide all these services under one roof to facilitate their customers.
If the shop has a range of services, it's well and good. If they provide only one or two services, the chances are high that there is a self-taught amateur behind the counter.
Often, you require to replace accessories and parts, and your computers repair shop must have access to them.
Service centres often do not have these supplies in their stock because they are not professionals, have less workflow, or simply do not have the range to buy the things. Such shops are not trusted because they will most likely take out the parts from old computers and install them on your device.
Another common trick is to buy substandard parts and copies of the original accessories and sell them to you at a 'discounted' price. Beware that the discount can result in a bigger investment, later on, so avoid that.
A good computers repair shop will have authentic parts and accessories available in their stock, and they will have proofs that they buy directly from the brands.
Professionals have nothing to hide, and they have no fears when they are confident about the quality of their services.
Before going to a computer repair shop, you should learn about the guarantees and warranties they provide for common services and parts. These guarantees will ensure that if the work is not of good quality, your money will be safe. Moreover, the warranties will ensure that their parts are from trusted suppliers, obtained through legitimate means, and trust the brand behind them.
If you get guarantees and warranties, the chances are high that you will never need to use them, but they will provide an extra safety net and ensure that you are dealing with professionals.
This factor is a little tricky, and you will have to try and understand it because it is worth it.
When you go to a computer repair shop, they are likely to offer you value-added services for a little extra cost. The trick part is that both professionals and scammers will make this offer, and identifying them apart will require a little knowledge.
The reason professionals offer such services is to watch your interest. Everything is interconnected in electronics, and one faulty part can stress the other until the machinery breaks down. Professionals offer value-added services to ensure that you don't require a repair again. Their suggestion might also improve the performance of your device and provide you with value for money.
On the other hand, the scammers will do it only to upsell their services and make extra money.
You should consider these offers carefully but not let your decision get influenced by them. You should ask as many questions as you want until you are satisfied. Professionals will have logical answers to each of them while scammers won't.
You should also inquire about the value these services will provide, and that value will help you make the decision. If the value is worth the extra money, you should go for it. Otherwise, avoiding it is the best remedy.